Mobile FAQ Videos

Account Creation and Login.

This video will walk you through the process of creating an account and logging into the Orangetheory Mobile App for the first time.

Find, Favorite, Book a Class.

This video will show you how to find a studio near you, set your favorite studios, and book yourself into a class. We will also walk you through the process of how to cancel a class you will not be attending.

Text on white background reading: Find, Favorite & Book a Class with orange vertical bar.

Smartphone screen showing a fitness app and a graphic of device pairing with the text 'PAIRING YOUR DEVICE'.

Pairing a Device.

Are you unsure of how to pair your Orangetheory heart rate monitor to the mobile app? Let's walk you through the process of getting your device paired so you can start earning those Splat Points right away!

Share a Workout.

So you finished your workout and now you want to tell your friends all about it, right? This video will show you how you can view your workout results in the mobile app and then share those results with all of your friends on social media!

Smartphone showing a workout app with bar chart and stats for calories, steps, and heart rate.

Updating Member Profile.

Did you know that you can update your account information directly from the mobile app? This video will walk you through the process of updating information such as your address, phone number, and billing information.

© 2011-2026 OTF Franchisor, LLC and its affiliations. All rights reserved.

*The “Free Class” offer is open only to first-time visitors and local residents aged 18 years and older; however, minors aged 14 and above may participate if special conditions are met. Valid at participating studios only. Conditions apply. See studios for details. Recommended retail price of a casual visit is $35; however, prices do vary, as each studio is individually owned and operated. Offer may be subject to satisfactory completion of pre-exercise screening and/or standard temporary/guest membership terms. Restrictions may apply; inquire at local studio for additional information.

¹Based on internal Orangetheory data from over 3,000 members who participated in an 8-week Transformation Challenge, measuring average fat loss and lean muscle gain. Supported by third-party findings in Quindry et al., 2021: “Physiologic and Psychologic Responses to a High Intensity Functional Training Program.” Journal of Exercise Physiology Online, 24(2), 79–91.

^†Offer limited to Premier members who complete 12 sessions within a month of membership start date. All sessions must be at the member’s home studio. Member must notify their home studio within 30 days of membership start date to initiate cancellation and receive refund of membership dues. OTBeat® sales are not refundable. Restrictions may apply; inquire at local studio for additional information.

^§New members only. Former members must not have had an active membership or package for sixty (60) days prior to rejoin date. Participating studios only. Additional restrictions may apply, inquire at local studio for more information.

**Valid for non-members only. All classes taken during the Five Day Paid Trial period may only be taken at the studio location where the Five Day Paid Trial was purchased. Once a Five Day Paid Trial is purchased, the five-day timeframe is initiated. Five Day Paid Trial will expire upon the sixth day after the purchase date regardless of whether the non-member takes any classes during the Five Day Paid Trial period. Valid for one time purchase only. Offer available at participating studios only. Other terms apply, see studio for full details.