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Ultimate Fitness Group, LLC d/b/a Orangetheory® Fitness (“Ultimate,” “we,” “us,” or “our”) values your privacy. This Privacy Policy (“Policy”) applies to the personal information that Ultimate collects and explains our information practices and your related choices with regard to such information.
This Policy applies to the personal information we collect related to visitors to our website, www.orangetheory.com (the “Site”), users of our mobile applications (the “App” or “Apps”), visitors to Orangetheory Fitness studios (whether owned by Ultimate or one of our franchisees), and the services available through our Site and App.
By visiting the Site, using or downloading the App, or using any of our services, you acknowledge that your personal information will be handled as described in this Policy. Your use of our Site, App, or services, and any dispute over privacy, is subject to this Policy and our Terms of Use, including its applicable limitations on damages and the resolution of disputes. The Terms of Use are incorporated by reference into this Policy.
If you are a California resident, please review Section 13 “Additional Information for California Residents” for important information about how we collect, use and disclose personal information about California residents and your rights under the California Consumer Privacy Act. Subject to applicable laws, US residents may have additional rights as set forth in Section 14.
If you are a non-US resident, you may locate country-specific privacy policies on the respective websites for each country by visiting our Global List of Orangetheory Locations.
This Policy does not apply to independently-owned and operated franchisees’ collection, use, and disclosure of your information, except as described in this policy with regard to data sharing and change of a franchisee.
This Policy also does not apply to the personal information that we collect about employees, contractors and other personnel related to their working relationship with us, or the personal information that we collect about applicants and candidates for a position with Ultimate. In addition, we may collect, generate, use and disclose aggregate, anonymous, and other non-identifiable data related to our services, which is not personal information subject to this Privacy Policy.
We collect information about you directly from you and from other parties, as well as automatically through your use of our Site and App.
Information We Collect Directly From You. The information we collect from you depends on how you use our Site, App, and Services.
Site:
App:
Submitting Requests. California residents may exercise the Right of Deletion, Right to a Copy, and / or the Right to Information by visiting our Data Subject Request Portal or by contacting us at 888-413-1505 (toll free). We will respond to verifiable requests received from California consumers as required by law.
Right to Non-Discrimination, and Incentives. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California residents related to their personal information.
Discrimination: Businesses may not discriminate against residents who exercise their rights under CCPA. Discrimination may exist where a business denies or provides a different level or quality of goods or services, or charges (or suggests that it will charge) different prices or rates or impose penalties on residents who exercise their CCPA rights, unless doing so is reasonably related to the value provided to the business by the residents’ data.
Disclosure of Incentives: If businesses offer any financial incentives for the collection, sale or deletion of California residents’ personal information, residents have the right to be notified of any financial incentives offers and their material terms, the right not be included in such offers without prior informed opt-in consent, and the right to be able to opt-out of such offers at any time. Businesses may not offer unjust, unreasonable, coercive or usurious financial incentives. We do not offer any financial incentives at this time.